Privacy Policy
QUINTESS Co., Ltd. (“the Company”) values your privacy and complies with the Personal Information Protection Act (개인정보 보호법) and other applicable laws of the Republic of Korea. This policy explains what personal information we collect through this website, why we collect it, and how it is handled.
1. Information We Collect
We collect the following information when you submit an inquiry through the contact form on this website.
| Required | Name, email address |
|---|---|
| Optional | Company name, phone number, content of your inquiry |
| Collected automatically | IP address and submission time (used only to prevent spam and abuse) |
We do not collect sensitive personal information, and we do not use cookies for advertising or behavioral tracking.
2. Purpose of Collection and Use
- Responding to product, technical and business inquiries
- Providing requested materials and follow-up communication
- Preventing automated or abusive submissions
Your information is not used for any purpose beyond those stated above. If a new purpose arises, we will obtain your consent in advance.
3. Retention and Disposal
Inquiry records are retained for three (3) years from the date of response, in line with the record-keeping period for consumer complaints and dispute handling under the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률).
Once the retention period ends or the purpose of collection is fulfilled, the information is destroyed without delay. Electronic files are deleted by a method that makes recovery impossible, and printed documents are shredded or incinerated.
4. Provision to Third Parties
We do not provide your personal information to third parties, except where you have given prior consent, or where disclosure is required by law or requested by an investigative agency in accordance with statutory procedures.
5. Outsourcing of Processing
We do not outsource the processing of personal information collected through this website. Should outsourcing become necessary, we will disclose the contractor and the scope of work in this policy in advance.
6. Your Rights
You may at any time request access to, correction of, suspension of processing of, or deletion of your personal information. Requests can be made using the contact details in Section 8, and we will respond without delay.
You may also file a complaint with the Personal Information Dispute Mediation Committee (개인정보 분쟁조정위원회, kopico.go.kr, +82-1833-6972) or the Privacy Call Center of the Korea Internet & Security Agency (privacy.kisa.or.kr, 118).
7. Security Measures
- Access to personal information is limited to the minimum number of authorized personnel
- Administrative screens are protected by account authentication
- The website is served over an encrypted connection (HTTPS)
- Technical measures are in place to block automated submissions
8. Privacy Officer
| Company | QUINTESS Co., Ltd. |
|---|---|
| Address | #A-919, 54, Gwangjinmal-ro, Uiwang-si, Gyeonggi-do, 16108, Korea |
| info@quintess.co.kr | |
| Phone | +82-31-345-7111 |
9. Changes to This Policy
If this policy is amended, the changes and their effective date will be announced on this page at least seven (7) days in advance.
Effective date: August 11, 2026